Telegram support not answering. 1 (28428), iPhone 11, 17.
Telegram support not answering Be gentle. 😅 I don't mind waiting. Do anyone have the same problem? Earlier they have been always busy and I had to wait a few days for a reply but still better than no answer at all. g. When we see an issue, we create Trello cards and fill them with info, we collect all the necessary details and make sure the developers know, we find users with similar issues to pinpoint problems — and we tell those users that we know about This manual is intended for volunteers of the TSF, but anyone else is free to take a look as well. Offered here is a set of ‘conversation starters’ that covers just about 99% of all the questions we get. org with a brief description of what happened and the phone number connected to that amount. When somebody encounters this issue, he will not have enough info to find this card. Whether you're a new or experienced user, this guide has you covered for all your Telegram support needs. 1. Most likely, he will only know that an iOS user doesn't get messages from some of their contacts. If you have to recover an account that may have been deleted, contact recover@telegram. Nov 12, 2020 · Add quick reply is not working Temporary Workaround: Go to Settings > Telegram Business > Quick Replies to add a quick reply. Need help with Telegram? Learn how to quickly and easily contact Telegram support or customer service for assistance. 'No, you can't do that' is not a good answer. But, unfortunately, this is not what the Telegram Support Force is about. 9. Nothing I tried helped get it back. Gentle doesn't mean soft — if we really can't do something, it means just that — we can't. Every now and then users will report bugs in Telegram. Nov 12, 2020 · Telegram doesn't have an additional status for message delivered to device, because you can use our apps on multiple devices at once. Contacted Telegram Support, they were kind enough to reply to my "Hey" but after explaining the situation I was ghosted. However, each complaint may take different amounts of time to resolve. I saved a lot of info in there. Telegram, like any other large company, has its own technical support service. Does this only happen in Telegram? Try [insert a different standard app that can do the same thing]. You might not get an answer here, as volunteers do not have any obligations to work a specific number of hours per day. Nov 7, 2024 · When contacting Telegram support, you can expect the following process: Initial Response: Within 24-72 hours, you’ll receive an initial response from Telegram’s support team, acknowledging your issue and asking for more information or clarifications. Please describe your problem: Your full legal name: Submit. Some issues, especially when they are related to standard components (e. They might still be useful as the team consists of knowledgeable people. Aug 6, 2023 · Uncover Telegram's customer service turnaround time for query resolution. If I have not fully addressed your questions or if you have any follow up questions, or if I have misinterpreted your questions in any way, I often send some feature requests or problems via Volunteer Support and since December I haven't heard from them. They're volunteers that can answer some basic questions but that's about it. If you have a security breach or need to regain access to a lost Telegram account, it’s necessary to contact the support team for help. . Just want to know if anyone will ever read my messages. , this card is useless: 'If the contact's name begins with “A” or “S”, iPhone 4s (7. In this article, we’ll delve into the support process, identify the key factors that influence response time, and provide some insights into what you can expect. This usually contains a ticket number and, sometimes basic troubleshooting steps. people who are familiar with Telegram but are not full-time employees or part of the team. Aug 31, 2023 · This support service is staffed by volunteers, i. The Telegram Support Force is an organization of volunteers that exists to help Telegram users find their way around the apps; you, our volunteers, are not qualified to solve cases involving illegal content — and neither am I (Markus). Why volunteer ? because telegram doesn't pay us for this work, we help people absolutely free) So if you write to Telegram support, maybe I will answer you). I am that volunteer by the way). 4 Dec 10, 2023 · Steps to reproduce So, I have been trying to reach out to Telegram support through different modes, I have tried, tried volunteer support within the app, and tried to reach out via Twitter and wrot. The Telegram Support Force needs patient, inquisitive people, who are no strangers to elegance, humor and style. Since this is not just an information site or a regular social network, it can be difficult for beginners to figure out how to get help. Jul 3, 2023 · Bear in mind that the volunteers are not responsible for things mentioned in previous chapters, like account recovery, etc. 6. If you don't have access to the number and to the account, then you lost the account, sorry. It is not an issue of trust, rather consider this: Make it clear that you understand the issue. Dec 14, 2024 · However, the time it takes for Telegram support to respond can vary greatly depending on several factors. Get updated information on how to reach them, and find solutions to common issues like Telegram app bots not responding. So I'm actually very unhappy with Telegram Support. Doesn't help us at all if we check whether stuff works in Telegram forks or not. Make it clear that you understand the issue. Telegram. … using the below code sniplet to send an InlineQuery to a chat (or channel or group) in Telegram as answer to a "Share"-button from another chat - it seems to work well My inline bot creates a message and places it into the target chat. But often you cannot solve the problem yourself. 2) users will not see messages from them'. 'No, I'm afraid it is not possible to make Telegram wash your dishes in a fast and securely encrypted way' — is better. Bot Developers Telegram adalah aplikasi perpesanan ponsel dan komputer, berbasis penyimpanan awan yang fokus pada keamanan dan kecepatan. In-app Support usually can't do shit. Steps to reproduce Add quick reply is not working Device info Telegram iOS 10. Since you don't know which one of their devices the person is actually using, delivery to one of the devices becomes irrelevant. , keyboard, input field), may be system-wide. As volunteers, we go deeper. When answering, it is best to start small, with a limited amount of text and a few links — then fill in the gaps, if the user comes back with deeper questions. Telegram is a cloud-based mobile and desktop messaging app with a focus on security E. Telegram technical support responds to every request received. May 16, 2023 · If you have access to the account, but not the number, you can change the number from any official mobile app (iOS, Android). Jun 18, 2022 · So, I have been trying to reach out telegram support through different modes, I have tried mailing 20 times, tried volunteer support within the app, tried to reach out via Twitter but never received a single response from Telegram. Tried multiple times, multiple days, until I gave up after 2 weeks. Mar 8, 2023 · Telegram’s customer support response time can vary quite a bit, but here’s a general rundown: Upon submitting a support ticket, you’ll likely receive an automated response almost instantly. Apr 23, 2018 · So, I have been trying to reach out telegram support through different modes, I have tried mailing 1000 times, tried volunteer support within the app, tried to reach out via Twitter but never received a single response from Telegram. Support. Although Telegram volunteers help people from their own countries, proficiency in English is also a requirement, since the data you will be getting from us, as well as pretty much all communication inside the team, will be in English. 1 (28428), iPhone 11, 17. Also, Your friend may have changed their communication preferences or chosen to limit their interactions on Telegram for personal reasons. Respect their boundaries and give them the space they need. e. The step-by-step guide and troubleshooting tips on this page will help you deal with those reports in style and eventually help Telegram get rid of the bugs themselves. bjrujqw dydb obdho oqjk crdv geiitd hkkpht qtgh gaqerb cfcyp