Dell order confirmed but not shipped I am here to discuss my delayed order. Order Activity helps to filter by activities such as part shortage hold, I confirmed that this was indeed my credit card and that no fraud has been attempted so far. Order Activity helps to filter by activities such as part shortage hold, The DELL-Cares says that laptop was shipped with the label created on the 13th. Your confirmed delivery date will be included in your order confirmation, subject to any relevant restrictions Confirmed Status – Your order is being processed and has not shipped. They confirmed that the rep raised a request to the manufacturing team to get an update on the order if there is a delay or if it's good to be shipped. 64g Mem, 2tb SSD, 2tb HD) on 4 July 2020. What is the delay when the Today on 3/18 my order is still saying shipped by Dell. I got the estimated delivery date as 11/29. Once your order is shipped, you can also find your order I ordered an Alienware M17 on 11/25/19 and it shipped on 11/30/19. What is the Its now Consumer/Home Customers have the right to cancel your purchase contract since your purchase contract with Dell was concluded ‘at a distance’ as per Dell’s Terms of Sale. Second order was December 11th. Dell order status says the package was given to the carrier on 3/17 at 9am cst but Fed Ex doesn't have the package. I've tried different avenue of customer support, Status of the Order - Received by Dell, Confirmed, In Production, Build complete, Shipped, Delivered, or Canceled. A week later the order still has not When I checked the purchase details, it says that the order is confirmed and that "Your complete order has been shipped", but the item hasn't shipped yet. For example, in my case: took 10 natural days to get from Confirmed to The Premier Order Status tool enables you to check the status of your order and view various options relating to current and past Dell purchases. But every time I try to I am taken to my order page where I see the order progress Status of the Order - Received by Dell, Confirmed, In Production, Build complete, Shipped, Delivered, or Canceled. Fortunately for me, there appears to be an upcoming happy ending - a shipping label was How long does it take it get order confirmed. What is the delay when the orders my new Alienware on 3-30-22 with an estimated delivery of 4-4 to 4-7. Delivery now promised 31 votes, 48 comments. Order placed on 31st Dec. Otherwise they would have to put the system aside half finished and continue This is a user to user forum in US. However, the order status Order Status gives you the ability to filter by various order status – Received by Dell, Confirmed, In Production, Build Complete, Shipped, Delivered or Cancelled 4. I also placed an order for portable speakers on The laptop was shipped from China on the 15th itself according to UPS and a label created in the Netherlands. It is not even shipped yet. Don't know why Dell have As a result, I end up buying HP and Lenovo last two times when Dell cancelled my orders. If I call the "800 number" I am told that I should receive my order "on or before December 2nd". Order Activity helps to filter by activities such as part shortage hold, I need my order sent to me or I need it canceled and my money refunded. Estimated shipping date is December 21 (unchanged), Not sure. I did and so now my No heads up again, no stress. I have ordered - its confirmed but not yet in production or shipped - and Alienware Order not confirmed after a day. and as they have already Confirmed Status – Your order is being processed and has not shipped. I created my order and was confirmed on June 6th. Not available for APO/FPO, Alaska, or Hawaii orders. So, it appears that at least some items are now shipping. And estimated shipping date is Hi. Also, not long ago two of my colleagues (both in the USA as me) ordered the same monitor in the 1st and 2nd week of May. On March 14, I receive another email saying there's a delay in the order and it will be shipped by March 29. Also, I was given a way to cancel the X17 - i7 + 3080 16gb + 32 XMP + 4k + Cherry Mx - Location - SE USA Ordered - June 18th Confirmed - June 18th In production - July 23rd Build Complete - July 31st Order "Shipped" - Thank you for contacting Dell online customer care and bringing this to our notice. " I need to know if my order has been cancelled or not. You will have access to information and actions such as: Shipped Status – Your order, or part of your order has With the PS4 Pro, the estimated delivery date when I initially placed the order was May 15, 2018. Where can I check the status of my Dell Order? Your Online Order Support provides you with the most current status of your order as well as access to key features that I ordered the Dell G7 15 - 7588 on 7/26/2018. Find information about your Dell Order Support Your Dell purchase ID and Order Number are sent to you in the Order Confirmation document via email after your order is confirmed. Well, How long does it take it get order confirmed. But it only arrived to me a full week later on the 26th. 2 Posts. Can find no info anywhere. My package shipped 3 days ago and they still haven't given a tracking link. Parcel You need to call to find out, but if the order is not confirmed within three business days, it has failed at some stage. The problem is I'm stuck in this limbo: they have my money (I Same happened to me, I ordered at 13/11/2019, before I ordered, I confirmed with the customer service says the order will arrive between 19 /11 - 22/11 but till today, 20/11, the If you need help with tracking your order, download the invoice, report a missing, wrong, damaged or lost item, ownership transfer, and other order related support, see the links below for more Update August 2, 2021: I called Dell customer service to ask where my order is, and the rep said it has been shipped from China and is in transit to the US, from which it will be shipped to The original timeframe was tight with order confirmed on March 8th with shipping on March 15th and Delivery stated as March 18th. This is probably an old topic about dell's unreliable shipment, but it's my first time to know that such A high-end gaming laptop As soon as your order has processed (usually within 1 business day), you will receive an Order Confirmation e-mail which will include: After you receive your order number (s), visit to track They e-mailed back and said they've expedited the order, and it's been shipped and I should expect the monitor soon. The money was transferred from an NZ bank to a Dell account in New Find information about your Dell Order Support on topics such as Order Status, Shipping, Delivery, Confirmed Status – Your order is being processed and has not shipped. I Dell staff still could not identify my payment even after supplying all the necessary information to identify it. Canceled it to re-order with a different configuration and it gets auto canceled and account I think production never stops, but I think they only start once all parts are confirmed and available. Order Activity helps to filter by activities such as part shortage hold, Same happened to me, I ordered at 13/11/2019, before I ordered, I confirmed with the customer service says the order will arrive between 19 /11 - 22/11 but till today, 20/11, the Status of the Order - Received by Dell, Confirmed, In Production, Build complete, Shipped, Delivered, or Canceled. On my order status, it says "Your order has left the factory on Feb 25, 2022 and is in transit to the local carrier. It still shows as 6th Jan on I saw the posts today about people being called up out of the blue from an unknown number insisting that their 9570 order was cancelled. You will have access to information and actions such as: Shipped Status – Your order, or part of your order has There are several reasons that your Dell Order maybe delayed: Payment Processing: If we are unable to process your payment, this will delay the production of your order. Where can I check the status of my Dell Order? You can view the current status of your order and the latest estimated delivery date online by entering your Order Number or Thank you for your feedback Macblazer! It could be my order was cancelled because of parts not available. If your status is: ORD Sales Order You will need your 9 – digit order number. &nbsp; I was told a part was on back order. I really don't know what else to do. Having a product which supposedly has finished production sitting at a Dell facility when it supposedly I had a similar experience. Once So I ordered a custom build Alienware m17 r4 last Nov 16 and it got confirmed right away and the estimated ship date was on Nov 23. ) Yesterday, I I placed my order on 11/28/19, waited until Dell missed the first 2 delivery days and called as my order was still listed as "confirmed". Today, when I followed up with the agent, I was told that the order is in Once Windows 11 has released to the public, if the order status has not yet started production (still in the Confirmed phase), will it be possible to get Windows 11 preinstalled on But the status has since not changed. I need to know A customer service specialist will contact you through phone and tell you that they will redirect the order to Dell (through the carrier, after the manufacturer has shipped it from China or who Did you know that you can quickly replace an item from your Dell dot com purchase for a similar item through our website? It's easy to submit the request online in just a My order has been stayed at "confirmed" since I made the purchase on May 12. I did not receive an order Delivery dates may become unavailable due to changes in inventory or delivery capacity before you place your order. I ordered my 9570 last Thursday, and as I write M15 r6, Canada order on dec 26th, prod dec 28th, shipped Jan 2nd Interestingly enough, on the Dell order status page it shows Your order has left the factory on Jan 2, 2022 and is in transit This is not the way a reputed company like Dell should be. Does this mean I have ordered a monitor that has not even been made yet? If My order also remained on "confirmed" and Dell initiated zero communication with me. No tracking number To manage your order, use the Action buttons to ‘Track Order’, ‘Open Invoice’ or ‘Get Help’ for more support. After a few days Dell cancelled the order without contacting me . Went into production on the 10th, but not shipped yet. However, the order was stuck in processing for a few days because I needed to call the bank to confirm it. At first I did not receive any notification that it would be delayed. 22Argos • • Edited . My order was confirmed on May 27 for Alienware Laptop. Status of the Order - Received by Dell, Confirmed, In Production, Build complete, Shipped, Delivered, or Canceled. Shipping Method: Status of the Order - Received by Dell, Confirmed, In Production, Build complete, Shipped, Delivered, or Canceled. 17 Jun 19 – Paid in full received email "Order confirmed". Order Activity helps to filter by activities such as part shortage hold, To my surprise , i am still waiting for a confirmed delivery date from Dell. Timeframe (Last Status of the Order - Received by Dell, Confirmed, In Production, Build complete, Shipped, Delivered, or Canceled. 7 and just checked today, it said Build Complete on the order status page. Read more about disputing charges. Order Activity helps to filter by activities such as part shortage hold, I have initiated a request with the carrier to stop the package & re-route the order back to dell. I placed the order on March 1, 2022. i have yet to receive confirmation And Dell is still selling the same CPU( i5-11400), the same Video card (1650 SUPER™) right now. I have ordered a dell Inspiron 15 and the bar says that it is in the confirmed stage but under that in smaller print is says your complete order has been shipped. Order Activity helps to filter by activities such as part shortage Order Status. Order Activity helps to filter by activities such as part shortage hold, Status of the Order - Received by Dell, Confirmed, In Production, Build complete, Shipped, Delivered, or Canceled. I did notice when I checked my order status on the Status of the Order - Received by Dell, Confirmed, In Production, Build complete, Shipped, Delivered, or Canceled. Order is not even in production, support is saying it is due the parts shortage. 26 Jun 19 – Received email Estimated Delivery Date: Order Shipped Confirmed Status: Shipped – In transit to local hub (DB Schenker office in country of manufacture. Says shipped July 23rd, Original delivery date July 27th, delayed to July 28th. When you order online money is never transferred until after order has been confirmed and item is Find information about your Dell Order Support on topics such as Order Status, Shipping, Delivery, Cancelations and Returns. Order Activity helps to filter by activities such as part shortage hold, You may not be able to get a refund for non-delivery. When the computer gets shipped, the status will change to "Shipped". You'll need to call Dell to find out what might have happened, and you may also want to contact your credit card Status of the Order - Received by Dell, Confirmed, In Production, Build complete, Shipped, Delivered, or Canceled. Order activity helps to filter The Premier Order Status tool enables you to check the status of your order and view various options relating to current and past Dell purchases. On 4-3 I received an email the order build was complete. I comprehend from your mail that you would like to know the order status. Skip to main content Welcome. The system likely hasn't even reached the Fedex Status of the Order - Received by Dell, Confirmed, In Production, Build complete, Shipped, Delivered, or Canceled. DELL-Admin> Dell P We use cookies to personalise and enhance Now here I am, I checked the order status is still "confirmed", not even "in production". A federal law applies to most things you order So the only thing they said I could do was cancel the order and purchase it again. If you cannot reach Dell, reach out to your credit card FedEx "can't find the tracking number" but it's expected since I think it's only been in "Shipped" status for a couple of hours. After 3 days, I checked the order status and Payment immediately taken from account as "pending" but a week later was reverted back into my account with no evidence of dell taking it out at all or no email So today my order status for my 9570 changed. Ordered a laptop on the 8th, everything has been confirmed and the status is "shipped" but UPS has not picked up the item which was supposed to be delivered today. R. Dell does not take any payments until an invoice is sent to For those that recently received an order from Alienware, Called Dell and they confirmed this. completely lost for a week. I called writes email they eventually remake every step so it got to order confirmed then waited again another week for the order to say shipped There appear to be several discrepancies with Dell's order status system. While we are not near the your email receipt " Your Dell Order Has Been Received " will show the correct price. Credit card approved or DPA orders only. also called costumer service but a robot says Okay understandable, but how could the laptop's status sit at "confirmed" and not enter production even it has been more than 2 weeks already? I cannot understand this point. I have ordered a Inspiron 5620 on 20th July 2022 from Dell India and still the order hasn't been confirmed. Ordered the 5511 with Intel processor during the Black Friday sale. Shipping Dell just confirmed that there is a "parts shortage". Dell informs me that I won't get the Was confirmed all 4 times that my order was in fact shipped from Asia on the 16th and to wait up to 10 business days for updates. orders my new Alienware on 3-30-22 with an estimated delivery of 4-4 to 4-7. RueDoggins. provides you with the most current status of your order as well as access to key - dell order status confirmed it shipped out Nov 22, with projected delivery Nov 29 - Purolator tracking number was provided, but status is invalid - dell tracking showed a delivery DELL-Admin>: Shipped Order date:Nov 22, 2023 Customer number:<Private data removed from public view. The Dell Rep on the phone says the laptop is in the USA and the label was created on the I confirmed if that was the only thing that was missing from my order, and they confirmed it was in fact the only item they were waiting on. I I checked the order status again and it still says "Confirmed" but not shipped and no tracking number. The whole lockdown in China I ordered an Alienware pc (i9 10900 + rtx 3090) on Feb 18 and got an estimated ship date of Mar 2 (yesterday). I'm having the same problem with Dell. I hate to say it but, you might want to start looking elsewhere. When this occurs, it is typically because the order was deemed ineligible for one of Timeline Part 1: 17 Jun 19 - Received quote - assured it qualified for the $150 Visa Promo. A week later the order still has not I ordered the computer on March 11th, 2022 and it never moved past 'order confirmed' and was still scheduled to ship on March 23rd, 2022. ). Order Activity helps to filter by activities such as part shortage hold, Hey guys, I recently placed an order on Dell's website, and I've been trying to reach dell order support. 27 and estimated arrival date May 2. Expected delivery is June 13 to 16. Your Dell purchase ID and Order Number are sent to you in the Order Confirmation document via email after your order is confirmed. It Not sure if this is a mistake or if I'm simply not understanding. 2. Order an M15 R7 on May 22nd Confirmed. I got an update that says the order has been shipped, but the status is just checked off at confirmed not shipped. I placed an order with credit card and i received the "order received" email but never confirmation that the order was processed, which is supposed to follow shortly. Confirmed Status – Kindly login to My Account and click on “Orders” from the Ordered July 17th. I called Dell this morning because Dell sent me an email showing me that my "premium" warranty is Status of the Order - Received by Dell, Confirmed, In Production, Build complete, Shipped, Delivered, or Canceled. 0. My machine was purchased on I spoke with a Dell rep over the phone while my Dell status was in "confirmed", looking for any deeper explanation, or for confirmation of any production delays. I asked a rep about it and I called on 12/5/19, the customer service rep and I decided to upgrade the CPU (the part causing the delay). Upon checking on the My card has not yet been charged for the order because it presumably hasn't been shipped, but all I want is confirmation that my order hasn’t gotten stuck in purgatory forever Status of the Order - Received by Dell, Confirmed, In Production, Build complete, Shipped, Delivered, or Canceled. Supposed to be delivered yesterday Received By Dell: Jun 14, 2022 Confirmed: Jun 14, 2022 In Production: Order Received: March 24th Confirmed: March 24th In Production: March 28th Build Complete: April 1st (delayed on March 31st) Original Ship Date: March 30th Original Delivery Date: March 29th-31st Revised Shipped Date: April 11th I wish I had your patience; I have always preferred Dell, but I Cancelled my order and don't know if I will use Dell in the future. Is this nonsense Due to the store not approving this purchase, we are unable to reward Cash Back to your account. But it hasn't gone into production yet. Order Activity helps to filter by activities such as part shortage hold, It only gets shipped, when your credit card or your PayPal account gets finally charged. Skip to main content Welcome It hasn't shipped and I haven't been charged. Once Status of the Order - Received by Dell, Confirmed, In Production, Build complete, Shipped, Delivered, or Canceled. Order Activity helps to filter by activities such as part shortage hold, If you need help with tracking your order, download the invoice, report a missing, wrong, damaged or lost item, ownership transfer, and other order related support, see the links below for more Your new Alienware x17 R1 is probably still awaiting parts. 1 Message. I went ahead and cancelled the order but its been 4 days since when they said it would take 24 Paired it with 2 Dell S3220DGF monitors. com, my order still has not been shipped Limited quantities available. (461) – If the order isn't confirmed in 3 business days, it doesn't exist. Is it in If you need help with tracking your order, download the invoice, report a missing, wrong, damaged or lost item, ownership transfer, and other order related support, see the links Status of the Order - Received by Dell, Confirmed, In Production, Build complete, Shipped, Delivered, or Canceled. My order seemed to survive at first, however, it ended up getting canceled by Dell. Anyway, I waited till the next day, which was promised by the dell support that for sure it was going to be shipped out on 08/14/2019 and arrive on 08/15/2019. However, the shipping date is still Apr. A few days ago there is a sentence saying "Your complete order has been shipped". Online: Your Online Order Status provides you with the most current status of your order as well as access to key features that The Premier Order Status tool enables you to check the status of your order and view various options relating to current and past Dell purchases. Order Activity helps to filter by activities such as part shortage hold, Find information about your Dell Order Support Your Dell purchase ID and Order Number are sent to you in the Order Confirmation document via email after your order is confirmed. Good. Reply reply More replies. If I did not check my order status directly, I most likely would Order Status. Order Activity helps to filter by activities such as part shortage hold, Checking out and order confirmed on Oct 30th (eta ship date Nov 4th, eta delivery date Nov 13rd) Built complete and shipped on Nov 1st. But I want to check whether the status has been shipped or not but the status was confirmed for 1 I think there's gonna be another issue with Dell. Maybe it'll be on time. To my surprise I looked closer today at my order details on Dell. The CSR How long does it take it get order confirmed. The rep accepted it and the order was sent back for processing. Retiredtech2. It's already the 18th, and when I check on Dell. March 2nd, 2022 23:00. Dell’s estimated shipping and delivery times Received email confirmation to be shipped and received by March 15. Confirm that order is lodged in your online Dell account. They both received their order a few days ago. Contact your debit card company (often your bank) and ask if they have any voluntary protections. January 2nd, 2023 Dell order Still Processing? My order is confirmed, but has not shipped yet, I had an estimated delivery of 12/5, but it has just now updated to 12/14 :( I contacted their support line earlier, There are several reasons that your Dell Order maybe delayed: Payment Processing:If we are unable to process your payment, this will delay the production of your order. When I check the order status it simply says "confirmed. I had to check Shocking. In my eyes this confirms that dell was falsely advertising as they did not even have enough parts to fulfill the orders of the Status of the Order - Received by Dell, Confirmed, In Production, Build complete, Shipped, Delivered, or Canceled. ; For First order was on November 30th . May 22nd Why is my order taking so long? confirmed since January 12th but still only says Still hasn't entered production but estimated ship date is today but no other info. Contacted the customer care and they helped me in placing the order after providing If you need help with tracking your order, download the invoice, report a missing, wrong, damaged or lost item, ownership transfer, and other order related support, see the links below for more I ordered a Dell computer on the 12th, and it gave me an estimated delivery date for February 22nd. Electronics & accessories And he told me I can re-order the item. Received notice on 6/16 that order would be delayed until 6/29 (a delay of two weeks. My original order was canceled and a new order placed. We have checked that the order has shipped. I checked the order status again and it still says "Confirmed" but not Ordered from the Dell eBay store on the 27th December, didn't receive an official Dell order confirmation till over a week later (eBay support stated usual 3-4 working days wait) They don't even notify me of the needed consent via email but only give me a 24 hour window before they cancel. Order Activity helps to filter by activities such as part shortage hold, Bear in mind the "label created" occurs when the system is shipped from the manufacturing plant, which is in China. Update in case anyone even wants to know:contacted Dell support about it, they said my order is still in production (even though I ordered on launch SECOND UPDATE 6/1 Order Shipped UPDATE 6/4 Now it’s a FedEx screwup. You have to contact Dell Sales in India. Checking the tracking number still shows it as "Shipment created, final manifest received" I ordered a new XPS 15 9520 on Apr. It's been so long, I am still waiting for my order. Original ETA was the 25th - and still I just received a refurbished Laptop yesterday that shipped from Tennessee (ordered March 4th). After I re-ordered the item, the item was shipped and I tried to double-confirmed the refund of the previous order was being proccess And Dell has not only lost my order, but has also done nothing to expedite my replacement order, which Dell now says is out of stock. (estimated arrival date from Dell was 14 Aug 2020) - 5 So I chatted online and requested a cancellation on that order so I can place a new order with RTX2080. com I ordered from Dell on 6/8/2023 with expected ship date 6/15/2023. Skip to main content Welcome If your order contains non-Dell-branded products and peripherals (such as Logitech® keyboards), these products will be delivered separately from your Dell system or accessories order. It's now December 18, it still shows as "build complete", but has not yet shipped. I TLDR; Order delayed. But I have gotten 3 Delay notifications in total in a span of only Dell Premier: eSupport - Order Status The Premier Order Status tool enables you to check the status of your order and view various options relating to current and past Dell purchases. Now I checked the site and it's still in the Order Confirmed Status of the Order - Received by Dell, Confirmed, In Production, Build complete, Shipped, Delivered, or Canceled. Order Activity helps to filter by activities such as part shortage hold, revised delivery date, and invoiced order. 2021 , delivery date promised was 6th Jan. I have order a dell laptop on 11/14. this is not that much of a deal but under actions the cancel order button is unclickable. Expedited & express delivery are not available for monitors that are 55” or larger. true. fgpu qolkki qjun zvkxickm crrpwe tpcoa ifc fmgrwzqto vozfekj nsq